Yatsusankan Over 6 years old

We booked the Juraku room for the in-room onsen and the room was huge. Many heaters all around to make sure the room was well heated. I was surprised that the only shower in the room was in the semi-open air onsen area, which is freezing cold in the winter, but it was fine after getting into the onsen. The tea in the room was a nice touch that we appreciated. Breakfast was amazing and the rice and grilled miso was some of the best we've had Japan.

Our stay at Yatsuankan was one of the highlights of our trips to Japan. The people who run the ryokan were very friendly and helpful. The location of the ryokan with views that look over the river across a scenic view was amazing. The meal service was a definite highlight, with each 4-course meal served in a different room by a staff that was very kind and courteous, as well as the very relaxing hot bath onsen that was available at the ryokan. The ryokan itself is very beautiful to walk around and explore, and they have a gift store with many tempting reasonable priced items available for purchase. We were there during cherry blossom time, and the views of the blossoms from our window and from the riverside near the inn were exceptional. One evening, the inn offered a bus ride to see cherry blossoms illuminated at night. The hotel was a short walk from the train station, and when we notified the ryokan of our arrival time, they brought a van to the station to pick up our luggage. What service! A truly memorable experience. This is our second time staying at Yatsusankan, and we look forward to the time when we can return.

This hotel was one of the few Ryokans that truly keep the history alive. From the front desk to the structure of the hotel, I felt like I was taken back in time to the Edo Period. The hospitality of the hotel was like entering into a 5 star hotel. They truly explain the details and try to meet all your needs. The hotel and onsen was absolutely beautiful. The food was the best I've had at a Ryokan so far. This hidden gem is truly a hotel I'd recommend to anyone. The Hida village is an absolute beauty as well, with not too many tourists at the time I went. Everywhere I look was just so mesmerizing. I truly felt spoiled and rested at this Ryokan. This place made my entire Japan trip a memorable one.

Customer Service The customer service from the staff is exceptional. I believe the hotel/staff uses Booking.com as the main communication, after I completed the booking, they sent me a message a few days before the check-in to let me know some basic info. I overlooked it. Otherwise, when you arrived the hotel, there was a staff that showed you around the hotel, introducing you the facilities, the procedures and regulations, what time is dinner/breakfast, what to eat, bathhouse regulations, etc... They will help you with your luggage and as I drove to the hotel, you just need to drive to the front door and they'll help you park the car. Room The room is spacious and clean with separate toilet and shower/bath. If you choose the tatami bed rooms, not to worry about it. Whilst you have your dinner, they will set it up for you so when you return to your room, its well set up. Bathhouse / Onsen They are clean and very comfortable. Obviously there are separate male and female ones with indoor and outdoor available. Two very different settings. We only managed to explore the outdoor ones. For the outdoor ones, they usually change it overnight to give both male and females a different environment and views. I would suggest you to visit it at check-in and go for a quick visit in the morning before you check out. As I only stayed for 1 night, I didn't manage to have time to visit the indoor one. Food I chose the dinner and breakfast option, it was very delicious and well enough to eat. Most of the dishes were small portions but after a few dishes it should be enough. Inside the room there is a biscuit and tea available. Environment There are plenty of resting and lounge areas for you to sit down to read, watch your on tablet or chat with friends/family/partner or simply just zone. There is one big lounge or resting area that has 2 massage chairs, 2 sofas with some basic small massage equipments to massage yourself.

This ryokan was gorgeous and a place you can really experience Japanese "omotenashi", the service was exceptional. We pulled up in our car to be greeted by someone to welcome us, take our bags, and park the car. We were led into a beautiful waiting room to fill out our paperwork and were given fresh matcha and sweets. Then we were given a lovely tour and found our bags waiting for us in the room, which was massive and beautifully decorated. The onsen was lovely and the relaxation room had free massage chairs to enjoy. The whole ryokan is traditionally decorated and so fun to explore as it seemed there were new rooms and hallways everywhere. The breakfast, both Japanese and western were also delicious. I highly recommend this Ryokan for their stellar service and relaxing atmosphere.